Notification emails can be customised on CUSTOMIZATION> Email Templates.


The email template placeholders we offer are:


Placeholders Placeholder Description
[employee.first_name] Employee's firstname
[employee.last_name] Employee's surname
[employee.full_name] Employee's full name (firstname and surname)
[employee.email] Employee's email address
[request_url] The URL link to the request
[request.summary] Summary of the request
[request.start_date] Request start date
[request.end_date] Request end date
[request.hours] How many hours the request is for
[request.days] How many days the request is for
[request.reason] Reason for the request
[request.approver_comments] Comments for approving request
[request.rejection_comments] Comments for rejecting request
[request.cancel_reason] Reason for cancelling request
[request.cancel_comments] Comments for cancelling request
[category.name] Category is either leave type or sickness type
[toil_term] Customized TOIL name
[remaining_hours] Employee's remianing hours
[remaining_days] Employee's remaining days
[rejected_by.first_name] Request rejecter surname. Only available on rejected emails
[rejected_by.last_name] Request rejecter firstname. Only available on rejected emails
[rejected_by.full_name] Request rejecter full name (firstname and surname). Only available on rejected emails
[rejected_by.email] Request rejecter email address. Only available on rejected emails
[approved_by.first_name] Request approver surname. Only available on approved emails
[approved_by.last_name] Request approver firstname. Only available on approved emails
[approved_by.full_name] Request approver full name (firstname and surname). Only available on approved emails
[approved_by.email] Request approver email address. Only available on approved emails