FAQ

What is an alternate approver?
An alternate approver can approve leave on behalf of a primary approver. They will not, however, receive email notification of requests and reports, but the...
Fri, 23 Feb, 2018 at 4:54 PM
How do I update an employee's name or email address?
For username and password employees: 1. Click on user profile 2. Change name on Main Details tab 3. To change email address, click Options button >...
Fri, 23 Feb, 2018 at 2:30 PM
How do I change an employee's leave profile?
Click on the user profile > Options button > Select Change Leave Profile. In the dialogue, select the new Leave Profile. When the employee ...
Tue, 20 Feb, 2018 at 5:16 PM
Troubleshooting the Google Team Calendar
For HR Managers and Administrators.   For any affected teams, go to the Google Team Calendar page in Appogee Leave and click on the Update ACL button to r...
Fri, 23 Feb, 2018 at 1:52 PM
I have cancelled a leave request but my allowance has not been updated.
The two instances where an employee can make a cancellation is when the request is Pending for approval or when the request has been Approved: If the ...
Mon, 6 Feb, 2017 at 4:40 PM
How do I allow employees to submit requests for next year?
Some organisations control which Leave Years can be requested from by their employees. During initial set-up of Appogee Leave, the Administrator activates L...
Fri, 23 Feb, 2018 at 1:29 PM
How do I check how many employees are actively using licenses?
Employees with the job status of active, joining and former use a license, whereas employees who are archived do not use a license.   To see which emplo...
Wed, 28 Feb, 2018 at 3:21 PM
How do I only show Appogee Leave to selected users in their Google App Launcher?
Applies to Google Apps customers only. You can control who can see Appogee Leave in their Google App Launcher - sometimes known as the 9 box or "wa...
Tue, 6 Mar, 2018 at 6:16 PM
Employee access enabled on Appogee Leave but not Appogee HR
Employees can be provided with self service access to Leave or HR or both and access can be viewed AND set directly on the User Roles and Access screen whic...
Tue, 6 Mar, 2018 at 2:05 PM
I get the error scope not Recognised when integrating with Xero
At present Xero Payroll only supports 3rd party apps like Appogee Leave for the following regions: Australia If your Xero company is in a differen...
Thu, 20 Jul, 2017 at 4:50 PM