Support

Organization 8

• Registering New Employees
• Setting Up & Editing Teams
• Setting Up Virtual Teams
• Deleting users and teams
• Employee Switcher

See all 8 articles

Mobile Devices 2

• Mobile Device: How do I logout?
• Mobile Device: How do I add the web app to the Home Screen of my device?

Licensing 5

• Terms & Conditions + Privacy Policy
• How do I check how many employees are actively using licenses?
• Will Appogee HR auto-renew when my license expires?
• How do I get my invoice for my purchase?
• How to upgrade from Appogee Leave to Appogee HR

ADUs/Divisions 4

• What are ADU's and when should they be used
• How to enable/disable ADUs?
• How to assign an ADU Admin?
• ADU Management Tool (moving data between ADUs)

Verified Domains 2

• What are Verified Domains?
• Appogee HR: Domain Update Configuration

Core HR 3

• Appogee HR: Set Up Guide
• Appogee HR: Things to do on your trial
• Appogee HR: Glossary - Concepts and Terminology

Leave 2

• Appogee Leave: Set Up Guide
• Appogee Leave: Things to do on your Trial

Appogee HR User Guides 2

• Appogee HR: Employee User Guide
• Appogee HR: Team Manager and HR Manager Guide

Appogee Leave User Guides 2

• Appogee Leave: Employee Guide
• Appogee Leave: Team Manager and HR Manager Guide

Core HR 5

• Can I set an employee probational review for three months after they start?
• Where is my Appogee HR data stored, and is your service GDPR compliant?
• What are the user roles?
• Can I set up a notification about employee birthdays?
• Why can't I reset my password?

Leave 7

• I have cancelled a leave request but my allowance has not been updated.
• When I request TOIL what happens to my leave allowance?
• 'Invalid leave year. No allowance defined' or 'Invalid dates you are not permitted to request leave in that leave year.'
• I am trying to book leave between 2 years but I get a warning message.
• When do accruals take place?

See all 7 articles

Goals 0

Configuration 6

• How do I enable/disable the employment directory for all employees?
• How do I resend a welcome email?
• How can I let users choose to work in a different language?
• Welcome email links or password links invalidated by email checks
• How do I update an employee's name or email address?

See all 6 articles

Access 7

• How do I Gain Access to the Appogee Leave API?
• Access to Appogee Leave or Appogee HR or both
• Controlling Username/Password access when Single Sign On is enabled
• How do I prevent an employee from accessing the system?
• What is the difference between G-Suite, Office 365 and Password users

See all 7 articles

Leave Configuration 8

• Appogee Leave: Leave Profiles, Leave Allowances, Working Hours, & Entitlement Settings
• Appogee Leave: Configuring Leave & Sickness Types
• Appogee Leave: Managing Public Holidays
• Appogee Leave: Length Of Service
• What is an alternate approver?

See all 8 articles

Leave Admin 5

• How do I change an employee's leave profile?
• How do I allow employees to submit requests for next year?
• Leave Overview Page
• How do we prepare for a new Leave Year?
• Why can I not see current requests of employees under the Management dashboard?

Reporting 5

• Appogee Leave: Leave Report Builder
• Appogee Leave : Digest Emails
• What is Burn Rate?
• Bradford Factor
• How do I see a report of user allowance vs time taken off?

Leave Allowances 9

• Appogee Leave: Backfill - Book Leave on Behalf of Others
• Allowance Calculator Tool
• Adjusting Employee's Allowance
• Appogee Leave : How Allowance Is Allocated
• Adjust Allowance Range

See all 9 articles

HR Configuration 6

• Appogee HR: Categories & Field Configuration
• Appogee HR: Employee Profiles
• Configuring your Org Chart
• Organizing and re-organizing your profile structure
• Configuring user Roles & Access

See all 6 articles

Company Documents 3

• Appogee HR: Company Documents
• Appogee HR: Security settings for Records & Documents
• What are the record/company document notification placeholders?

Checklists 3

• Appogee HR: Workflow & Checklists
• What are the Checklist notification placeholders?
• What is a Checklist?

Reporting 3

• Appogee HR: Reporting
• Appogee HR: Notifications
• Appogee HR: Preferences and Daily Digest Emails

G Suite 7

• G Suite Integration
• Troubleshooting Integration - G Suite Data Access
• Syncing requests to an employee's Google Calendar
• Troubleshooting the Google Team Calendar
• Creating Google Team Calendars

See all 7 articles

Office 365 3

• Installing the Appogee HR - Leave Management Add-in for Outlook for your users
• Office 365 Integration
• How to remove the Appogee Leave for Office 365 Add-in

Xero 4

• Appogee HR: Which Xero fields can be synchronised with employee profile fields?
• I get the error scope not Recognised when integrating with Xero
• Troubleshooting: Leave Requests in Xero
• Xero Integration Step by Step